I had this problem about 12months ago and was sent an update for it. Is there another update out that is likely to fix this?
Or is there anything else that can be done to fix it?
We are terribly sorry to know that your unit has no sound now, it is not a firmware issue, we would suggest you return it for inspection if it is still under warranty.
Please do not hesitate to contact us should you have any further questions.
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